Legal

Privacy Policy

Xpressnet Cloud Ltd — Last updated: April 2026

1. Who we are

This Privacy Policy applies to Xpressnet Cloud Ltd, a company registered in England and Wales (Company No. 11202985, VAT Reg. 314 9185 01), whose registered office is in the United Kingdom. We are registered with the Information Commissioner's Office (ICO) under registration number ZC130097.

We can be contacted at enquiries@xpressnet.co.uk.

We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What data we collect

When you submit an enquiry via the contact form on this website, we collect the following personal data:

Your name
Your email address
Your organisation name (optional)
The content of your message
The service area you selected

We do not collect any special category data (such as health information, racial or ethnic origin, or political opinions) through this website.

We do not use analytics tools or tracking technologies on this website beyond the essential cookie described in Section 5.

3. How we use your data

We use the personal data you provide solely to respond to your enquiry and to determine whether there is a basis for a business relationship. We do not use your data for marketing purposes, and we do not sell, rent, or share your personal data with third parties for their own purposes.

Our lawful basis for processing your data is legitimate interests — specifically, our legitimate interest in responding to business enquiries submitted voluntarily through our contact form.

4. How long we keep your data

We retain personal data submitted through the contact form for a maximum of three months from the date of submission. If a business relationship is established within that period, we will retain relevant data only for as long as necessary to fulfil that relationship and meet our legal obligations. After the retention period, your data is deleted.

5. Cookies

This website uses a single essential cookie to store your cookie consent preference. This cookie is set locally in your browser using localStorage and contains only a record of whether you accepted or declined cookies. It does not contain any personal data and is not transmitted to any server.

No analytics, advertising, or third-party tracking cookies are currently used on this website. If this changes in future, this policy will be updated and your consent will be sought before any such cookies are set.

6. Third-party data processors

We use Formspree Inc. to process contact form submissions on our behalf. When you submit the contact form, your data is transmitted to and processed by Formspree's servers, which are located in the United States. Formspree acts as a data processor under our instruction and processes your data solely for the purpose of delivering your message to us.

This transfer of data to the United States is made on the basis of Standard Contractual Clauses (SCCs) as recognised under UK GDPR adequacy provisions. For more information about how Formspree handles your data, please refer to their Privacy Policy at formspree.io/legal/privacy-policy.

We do not use any other third-party services that process personal data on this website.

7. Your rights

Under UK GDPR you have the following rights in relation to your personal data:

Right of access — you can request a copy of the personal data we hold about you
Right to rectification — you can ask us to correct inaccurate data
Right to erasure — you can ask us to delete your personal data
Right to restriction — you can ask us to restrict how we process your data
Right to object — you can object to our processing of your data based on legitimate interests
Right to data portability — you can request your data in a machine-readable format

To exercise any of these rights, please contact us at enquiries@xpressnet.co.uk. We will respond within one calendar month.

8. The right to complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters.

ICO website: ico.org.uk
ICO helpline: 0303 123 1113

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically.